Services / SaaS Development

SaaS products built to run for years.

A SaaS product isn't finished at launch. We design, build, and run SaaS products for web and mobile, with accounts, billing, and operations planned in from the start, so the first release can grow into a business.

The office web app of a construction inspection product, open on one project: today's inspections with time, area, inspector, checklist progress, and status — one passed, one failed and due for reinspection, others in progress or scheduled; open issues with a photo, location, assigned subcontractor, due date, and priority; the day's daily report in draft with weather and crews on site; and the latest activity from the field app, including photos recorded offline and synced later.
The field app on a phone: a new issue with a jobsite photo of an unsealed duct penetration, marked up in red, its location pinned on a drawing, assigned to a subcontractor, a due date, high priority, and a short description, linked to the checklist item it came from.
The office web app and the field app of one SaaS product. Example design. Fictional company and sample data.

Sound familiar?

Signs your product needs a stronger foundation

TodayWith a stronger foundation

Customers now ask to use a tool your team built for itself.

It becomes a product: each customer gets its own account, roles, and data, kept apart from everyone else's.

Every new customer means manual setup.

New customers sign up, invite their team, and get started without a call to your developers.

Billing, permissions, and onboarding were left for "later," and now they're urgent.

They're part of the plan from the first release, not added under pressure.

Releases feel risky, so they happen rarely.

Small, tested releases go out regularly, and a bad one can be rolled back.

You hear about errors from customers first.

Monitoring alerts your team when errors or outages happen.

Examples

One product, in the office and in the field

To show what we mean, here is one SaaS product end to end: an inspection and daily-report platform for construction companies, with a web app for the office and a mobile app for the jobsite. The screens are example designs, not client projects.

The web app for the office

Project managers see each project's inspections, open issues, and daily report in one place, including what the field team recorded today.

Detail of the office web app: today's inspections on one project with time, area, inspector, checklist progress, and status — one passed, one failed and due for reinspection, others in progress or scheduled — and the open issues with a photo, location, assigned subcontractor, due date, and priority.
Example design. Fictional company and sample data.

The day's work on the phone

Field staff open today's inspections and checklists on iOS and Android.

The field app on a phone, opened on today's work for one project: a daily report in draft and a list of the day's inspections with time, area, checklist progress, and status, a button to log an issue, and a tab bar for today, projects, issues, reports, and more.
Example design. Fictional company and sample data.

An issue, logged on the spot

A photo with markup, a location on the drawing, and the subcontractor responsible — recorded where the problem is, not typed up later.

The field app on a phone: a new issue with a jobsite photo of an unsealed duct penetration, marked up in red, its location pinned on a drawing, assigned to a subcontractor, a due date, high priority, and a short description, linked to the checklist item it came from.
Example design. Fictional company and sample data.

Offline, then in sync

No signal on site? The app keeps working and syncs once it's back online. The superintendent signs the daily report on the phone.

The field app on a phone without a connection: a banner says the changes are saved on the phone and will sync when it's back online, a list of photos, a checklist, an issue, and crew changes waiting to sync, and the superintendent's signature on the daily report with a button to sign and submit.
Example design. Fictional company and sample data.

Beyond the features

Everything a SaaS needs besides its features

Customers choose a product for its features. Whether it can grow into a business depends just as much on the parts around them, so we plan those in from the first release.

Customer accounts and team roles

Each customer company gets its own account, with its data kept separate. Admins invite their team and decide who can see and change what.

Detail of members and roles: a customer company's roles — company admin, project manager, superintendent, field engineer, subcontractor with limited access, and a read-only viewer — with what the selected role is allowed to do, next to the members' last activity and status.
Example design. Fictional company and sample data.

Subscriptions and billing

Plans, trials, invoices, and payment details are handled in the product through an established payment provider, not by hand.

Detail of plan and billing: buttons to compare plans and add seats, photo storage in use, invoice amounts marked paid, the payment method shown as a card ending in four digits with a backup account, and billing details with invoice emails and a PO number.
Example design. Fictional company and sample data.

Onboarding

New customers set up their first project and invite their team step by step, without waiting for a call.

Detail of a new customer's setup during its trial: company profile and first project done, team invites with roles ready to send, inspection templates picked for its trade, and a note that a general contractor already shares a project with it.
Example design. Fictional company and sample data.

An operations view

Releases, uptime, and errors in one place, so your team can see what changed and which customers an error affects.

Detail of the internal operations console: recent releases for the web app, API, Android, and iOS with status and rollout share — one rolled back — a 90-day status history with a few degraded days and one outage, and the newest grouped errors with where they occur and how often.
Example design. Fictional company and sample data.

Approach

From first release to day-to-day operation

We also develop our own software products, so we know what running one takes day to day.

  1. Scope the first release

    We agree on what the first release must do for your first customers — and what can wait — before we build.

  2. Build it

    Web, mobile, or both, with accounts, billing, and monitoring in place. You see working software early and often.

  3. Launch

    We set up production, monitoring, and the app store releases.

  4. Operate and improve

    On a retainer, we run the product with you: releases, monitoring, updates, and new features as your customers ask for them. Or we hand it over to your team with documented code, deployment, and operations.

What you can count on

Three commitments that apply to every engagement, whatever its size.

You own what we build.

The custom code, documentation, and intellectual property we create for you are yours. Open-source components stay under their original licenses.

Direct access, no middlemen.

No account managers, no hand-offs. You talk directly to the people who design and build your system.

A clean handover. No lock-in.

Every project ends with documented code, deployment, and operations — so your team, or any other vendor, can take it from there.

App store and cloud accounts are set up in your name.

Is SaaS development right for you?

A good fit if

You have a market, deep domain knowledge, or a working internal tool — and you plan to run the product for years.

Probably not a fit if

You need a one-off prototype only to pitch investors. We build products meant to run in production.

Questions about SaaS development

Web, mobile, or both?

It depends on where your users work. Office teams usually need a web app; people in the field or on the road need a mobile app for iOS and Android. Many products need both, sharing one backend and one set of customer accounts.

Can we start with one platform?

Yes. Many products start with the web app or the mobile app and add the other later. We plan the backend so the second platform can be added without starting over.

Who owns the code and the accounts?

You do. The custom code, documentation, and intellectual property we create for you are yours, and app store and cloud accounts are set up in your name from the start.

How do you keep each customer's data separate?

Each customer's data is kept apart from the first release, and roles decide who can see and change what. Business customers will also ask about single sign-on, audit logs, backups, and security questionnaires. We plan for these early and agree with you which ones the first release needs.

Can you take over an existing product?

Yes, after a technical review. We look at the code, the infrastructure, and the open issues first, and tell you what we'd keep, fix, or rebuild.

What happens after launch?

A SaaS product needs ongoing care: updates, security patches, monitoring, and new features. We can run it with you on a retainer, or hand it over to your team with documented code, deployment, and operations.

How do releases and updates work?

In small, tested steps. Changes are tested before they go out, released regularly, and can be rolled back. Mobile updates also pass app store review before your users get them.

Let's talk about your product.

Discuss your project